NCAA Takes Action Against Airlines for Delayed Refunds: What Travelers Need to Know
The Nigerian Civil Aviation Authority (NCAA) has announced plans to sanction airlines that fail to process delayed ticket refunds for passengers.
This move comes after growing complaints about the slow pace at which airlines reimburse customers for canceled or delayed flights.
The NCAA’s decision aims to protect passengers’ rights and ensure that airlines adhere to regulations regarding timely refunds.
Airlines that do not comply with the refund policies could face penalties, as the NCAA seeks to improve customer service in the aviation sector.