Amazon Prime Settlement Payments: FTC Announces Additional Refunds of Up to $200
FTC Expands Amazon Prime Refund Program
The Federal Trade Commission has announced additional payments for consumers affected by Amazon’s Prime subscription practices.
The new payments come from the $2.5 billion settlement reached between Amazon and the FTC in 2025. Under the settlement, Amazon agreed to provide up to $1.5 billion in consumer refunds and pay a separate $1 billion civil penalty.
FTC said Amazon has already issued more than $845 million in consumer redress as of September 2026. A federal court has now approved changes designed to speed up the remaining payments and expand the number of consumers who can receive money.
More Amazon Prime Customers Can Qualify
One of the biggest changes is an expansion of the eligibility rules.
Under the earlier payment structure, consumers who used fewer than 10 Prime benefits during a 12-month period could qualify for refunds of up to $51.
The revised order expands the program to include additional consumers who used between 11 and 20 Prime benefits during a 12-month period.
These newly eligible consumers are expected to begin receiving automatic payments on October 1, 2026. They will not have to submit a new claim, complete additional paperwork or respond to a notice to receive the payment.
Payments Can Reach $200
The revised settlement also increases the potential total payment for some consumers.
The previous maximum payment was $51. Under the new arrangement, consumers who already received a settlement payment could potentially receive an additional payment of up to $149.
If the required payment threshold has not been reached by February 2027, Amazon will issue the additional payments to qualifying consumers who previously received refunds.
That would bring their total payment under the settlement to as much as $200. The FTC said this supplemental payment round is expected to begin by April 2027.
How Amazon Prime Refunds Will Be Sent
The new payments will be distributed automatically.
According to the FTC, consumers can receive their money electronically through PayPal or Venmo. Payments can also be sent by mailed check.
The agency said consumers do not need to contact Amazon to request these additional payments if they are identified as eligible under the revised order.
The court order also states that consumers receiving the new payments will have at least 60 days to accept them. Payments that remain unaccepted will eventually be voided.
Why Amazon Is Paying Consumers
payments stem from the FTC’s allegations that Amazon enrolled millions of consumers in Prime subscriptions without their consent and made it difficult for customers to cancel.
The 2025 settlement resolved those allegations. Amazon has not admitted wrongdoing as part of the settlement.
FTC said the revised order is intended to ensure that more consumers who were affected by the practices receive compensation.
The agency described the expanded payments as part of its effort to return money to consumers affected by unlawful or deceptive business practices.
FTC Warns Consumers About Refund Scams
The FTC is also warning consumers to be careful about scams connected to the Amazon Prime refund program.
The agency said Amazon is responsible for administering the redress program and that the FTC is not contacting consumers to arrange their payments.
Consumers should be especially cautious if someone claims to represent the FTC and asks for money, banking information or payment to release a refund.
The FTC said no one from Amazon will ask consumers to pay money to receive their settlement payment.
expanded program means millions of additional Amazon Prime customers may receive automatic refunds, while some consumers who already received money could become eligible for another payment of up to $149.
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